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Privacy Policy
Privacy Policy for Bit Index AI
At Bit Index AI, we prioritize your privacy and are committed to safeguarding your personal information. This Privacy Policy outlines how we collect, use, and protect your data when you interact with our website at https://bit-index-ai.com/ and our trading bot services. By using our platform, you consent to the practices described in this policy.
1. Information We Collect
We may collect various types of information when you visit our website or use our services, including:
- Personal Information: This includes details such as your name, email address, phone number, and any other information you voluntarily provide during registration or communication with us.
- Financial Information: If you engage in trading activities, we may collect payment details or cryptocurrency wallet information to facilitate transactions.
- Technical Data: We collect information like IP addresses, browser types, device identifiers, and other details that help us improve your experience and the performance of our platform.
2. How We Use Your Information
We use the data collected for the following purposes:
- Account Creation and Management: To set up and maintain your account on the Bit Index AI platform.
- Service Enhancement: To improve our platform’s features, offer personalized services, and troubleshoot technical issues.
- Communication: To contact you with important updates, newsletters, or promotional offers (with your consent).
- Transaction Processing: To securely process deposits, withdrawals, and other trading-related transactions.
- Security and Compliance: To monitor for fraudulent activity, ensure legal compliance, and enhance the security of our platform.
3. Cookies and Tracking Technologies
Bit Index AI uses cookies and similar tracking technologies to improve your user experience. These cookies help us analyze web traffic, remember your preferences, and ensure website functionality. You can manage or disable cookies through your browser settings, but this may affect your experience on our site.
4. Data Sharing and Disclosure
We may share your personal data with third parties under the following circumstances:
- Service Providers: We may share information with trusted third-party vendors to provide services like payment processing, website hosting, and customer support.
- Legal Obligations: We may disclose your information if required by law or if necessary to protect our rights, comply with a legal process, or enforce our policies.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the relevant parties involved.
5. Data Security
We implement advanced security measures such as encryption, two-factor authentication, and secure server infrastructure to protect your personal and financial data. While we strive to protect your information, no method of data transmission over the internet is entirely secure. You are responsible for maintaining the confidentiality of your account credentials.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Upon request, we may delete your data unless retention is legally required.
7. Your Rights
You have the right to:
- Access: Request a copy of the personal information we hold about you.
- Rectification: Request corrections to any inaccurate or incomplete data.
- Erasure: Request the deletion of your personal information, subject to certain conditions.
- Object to Processing: Opt-out of certain uses of your data, such as marketing communications.
To exercise your rights, please contact us at [email protected].
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
9. Changes to the Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review the policy regularly to stay informed about how we protect your information.
10. Contact Us
If you have any questions or concerns about our Privacy Policy or how your data is handled, please contact us.
This Privacy Policy is designed to ensure transparency and protect your personal information while using the Bit Index AI platform. Thank you for trusting us with your data.